We booked the spa and we have a group of friends that go golfing. The sad part is we actually enjoy the hotel and used it quite a bit in the past. Eventually, they just said we will transfer you back to the hotel and if you want to pay the full price, then you can stay. I talk to the hotel and the players club. Even though the hotel sends a confirmation. After being burnt before, I called the hotel to double check and they once again couldn’t confirm what was on their own website and wouldn’t honor it. It gave me the confirmation that the date I chose was zero dollars. I went through and clicked book now, and it had an offer promotion offer I clicked on and it gave me a promotional code and this is after I put in my player’s club number, so it was a code associated with my player’s club number. I even confirmed that is their true website. October 23, 2023- This is the second time that I have went to book a room on the casino website, and it has turned out bad. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.
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